Customer Relations Specialist - Johnstown
About The Position
The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings. Position is part-time 10-15 hours per week, year-round. This is a flexible role that can fit a new retiree, as well as someone just starting in the workforce or seeking a second job. We are looking for weekend coverage with an occasional shift during the week. We offer a +10% differential for staff who work the opening shift and another +10% differential for bilingual staff who test as fluent in Spanish and English. View all openings, learn more about our benefits, and apply online today at https://www.ymcanoco.org/careers.
Requirements
- Must be reliable and committed to arriving on time for every shift.
- Customer Service and Sales Experience.
- Professional, alert, courteous, and tactful.
- Intermediate computer skills required.
Nice To Haves
- Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency).
Responsibilities
- Welcomes our members.
- Answers questions.
- Gives tours.
- Helps individuals and families understand and access Y offerings.
- Other duties as assigned.
Benefits
- (10+ hours/week) Free Family Membership
- (10+ hours/week) Program discounts
- Generous retirement benefits - 12% after eligibility is met
- Employee Assistance Program
- Paid Sick Time
- Childcare benefits of more than $5000 are considered taxable income and will be processed accordingly. Limitations and restrictions apply to some programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
