Part-Time Customer Relations Associate (Retail-Floater)

Horry Telephone CooperativeTbd, SC
1dOnsite

About The Position

Showcase your customer service skills as a floating part-time Customer Relations Associate, assisting in all 8 HTC Retail locations. At HTC, the possibilities are truly endless, and one of the best places to start is on our Customer Experience team. This is not an average job in Retail. This is your foot in the door with the nation’s largest telecommunications cooperative. Customer Relations Associates in our Retail Branch Offices use their knowledge and passion to deliver seamless member experiences while pursuing challenging and rewarding goals. At HTC, we value our employees, and we love connecting members to their world. Big opportunities are stocked inside our Branch Offices. In your role as a part-time Retail Customer Relations Associate you would be expected to advise members of their amount due for payment, accept member payments, and take in equipment that members may be returning. There is room for growth and the possibility of added responsibilities.

Requirements

  • Completed a high school degree or GED
  • Understanding of latest technology
  • Minimum of two years related experience and/or training
  • Ability to work flexible hours including Saturdays, call-in, call-out, shift work, and some holidays

Nice To Haves

  • Strong Work Ethic
  • Attention to Detail
  • Initiative
  • Empathy
  • Excellent Customer Service Skills
  • Team-player Attitude

Responsibilities

  • Advise members of their amount due for payment
  • Accept member payments
  • Take in equipment that members may be returning
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