Customer Relations Associate – Denham Springs, LA (70726)
About The Position
We’re hiring Customer Relations Associate in Denham Springs, LA (70726)! Help families protect their future with supplemental benefits while enjoying remote flexibility and growth. Join Our Growing Team as a Benefits Representative – No Experience Required! Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you! Position: Entry-Level Benefits Representative We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.
Requirements
- Strong communication and active listening skills.
- A customer-first attitude and genuine desire to help others.
- Self-motivated with the ability to work independently and in a team setting.
- Detail-oriented and able to manage multiple priorities effectively.
- Basic computer skills, including comfort with tools like Zoom and CRM platforms.
- Flexible, coachable, and eager to learn and grow.
Nice To Haves
- High school diploma or equivalent (college degree a plus).
- Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!
Responsibilities
- Assist current clients via phone and online platforms with account inquiries and product guidance.
- Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
- Support clients through benefits enrollment, changes, and troubleshooting.
- Keep documentation and support resources up-to-date for both internal teams and clients.
- Help identify client needs and offer appropriate product solutions.
- Collaborate with internal teams to resolve issues and improve service delivery.
- Stay informed on industry trends, company updates, and benefit regulations.
Benefits
- Comprehensive on-the-job training and mentorship.
- A supportive, inclusive work culture.
- Clear pathways for career advancement.
- The opportunity to make a positive impact every day.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
