Customer Relations Admin
About The Position
We are looking to add a full-time Customer Relations Admin to our team! Responsibilities: Have excellent customer service skills and great phone presence with external and internal vendors Direct phone calls as needed Assist customers with order fulfillment status and tracking of shipment Utilize inventory software to retrieve real time updates Invoice data entry Coordinate with outside vendors to place orders and schedule deliveries Communicate with executive administrative assistants to handle requests from management and employees Benefits: Day shift, no weekends Dental insurance Health insurance Life insurance Paid time off Retirement plan with company matching Vision insurance Requirements Requirements: Strong sense of responsibility and ability to complete tasks with minimal supervision Proficient with Microsoft Office Suite; specifically, Microsoft Excel Detail oriented Organization skills Impeccable written and oral communication skills Ability to listen and receive direction well Experience managing third party relationships Negotiation skills Freight claim processing is a plus
Requirements
- Strong sense of responsibility and ability to complete tasks with minimal supervision
- Proficient with Microsoft Office Suite; specifically, Microsoft Excel
- Detail oriented
- Organization skills
- Impeccable written and oral communication skills
- Ability to listen and receive direction well
- Experience managing third party relationships
- Negotiation skills
Nice To Haves
- Freight claim processing is a plus
Responsibilities
- Have excellent customer service skills and great phone presence with external and internal vendors
- Direct phone calls as needed
- Assist customers with order fulfillment status and tracking of shipment
- Utilize inventory software to retrieve real time updates
- Invoice data entry
- Coordinate with outside vendors to place orders and schedule deliveries
- Communicate with executive administrative assistants to handle requests from management and employees
Benefits
- Day shift, no weekends
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan with company matching
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
