Customer Portfolio Manager CPM - CS

GE Vernova

30d•$119,600 - $199,400•Remote

About The Position

Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required. What you’ll do: As the Customer Portfolio Manager, you will: Serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, and contribute to the overall business strategy and growth. Develop and own site customer communication plan, coordinate and facilitate regular GE Vernova/Customer meetings reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer. Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable Be responsible for managing the Outage planning and execution process and processing of Change Orders Be responsible for customer invoicing, collections, and support GE Vernova internal financial operating metrics Act as the Customer Advocate within the GE Vernova organization Provide leadership in owning and driving all emergent/forced outage matters to resolution Manage safe outage planning, and execution mindful of our GE Vernova "Life Saving Principles". Accountable for the wing to wing outage execution via organizing pre-outage, post-outage and outage milestone meetings to deliver desired outcomes Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure

Requirements

Bachelor’s Degree from an accredited University or College ( will consider Vocational Degree or equivalent Military background and/or a High School Diploma / GED with a minimum of 7 years of Power Plant experience
Minimum of 5 years of knowledge and experience within the power plant field services and/or Energy Industry
Eligibility Requirements: This role is offered within the greater Dell, AK Candidate must be within the 400 miles radius

Nice To Haves

Engineering degree preferred
Advance technical knowledge in Gas Turbine, planning and executing maintenance and upgrade outages.
Strong leadership, financial and commercial skills
Experience presenting and managing stakeholder teams
Demonstrated communication & organizational skills

Responsibilities

Serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, and contribute to the overall business strategy and growth.
Develop and own site customer communication plan, coordinate and facilitate regular GE Vernova/Customer meetings reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer.
Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE
Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable
Be responsible for managing the Outage planning and execution process and processing of Change Orders
Be responsible for customer invoicing, collections, and support GE Vernova internal financial operating metrics
Act as the Customer Advocate within the GE Vernova organization
Provide leadership in owning and driving all emergent/forced outage matters to resolution
Manage safe outage planning, and execution mindful of our GE Vernova "Life Saving Principles".
Accountable for the wing to wing outage execution via organizing pre-outage, post-outage and outage milestone meetings to deliver desired outcomes
Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure

Benefits

Benefits Available to You: GE employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce:
Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers
We offer a robust benefits package depending on your employment status and your national requirements
A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today
GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.
Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.
Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.