Customer Outreach Specialist

Jobsite Solutions CorpOregon City, OR
10d$20 - $24

About The Position

We’re looking for a Customer Success to support our sales team and strengthen relationships with our customers and vendors. This role blends customer service, organization, and data tracking to help the team succeed.

Requirements

  • Customer service experience is required
  • Strong communication skills and confidence making phone calls
  • Detail-oriented with accurate data entry skills
  • Analytical mindset to track outreach results and share insights
  • Team player who is proactive and dependable

Nice To Haves

  • Familiarity with construction vendors or industry is a big plus
  • Experience with HubSpot or other CRM systems is helpful

Responsibilities

  • Provide excellent customer service (a must!) , mainly over the phone, approximetly 40-50 phone calls daily
  • Call vendors to verify information and ensure accuracy
  • Assist the sales team with follow-ups, lead updates, and customer touchpoints
  • Enter and manage data in HubSpot CRM
  • Update and analyze data from the ERP system to support sales and reporting
  • Track and analyze response rates and the effectiveness of different outreach strategies
  • Keep customer and vendor records accurate and organized

Benefits

  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
  • Health insurance
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