Customer Operations Specialist

Pisces Healthcare Solutions•Longmont, CO

About The Position

Pisces Healthcare Solutions is a medical equipment and supply distributor supporting our VA hospital system. We are a veteran owned small business and a government contractor. We serve those who have served by providing the medical equipment needed to support our veterans. Our customers benefit from our diverse portfolio of products and services, as well as the convenience and peace of mind that come from relying on one trusted partner for everything they need. We are one of the fastest growing companies in our industry. It's an exciting time to join the Pisces Team! Pisces Healthcare Solutions is looking for business-minded professionals, with successful track records who strive for organizational success, seek career growth, and can work in a fast-paced environment. Are you looking to make an impact at a company with a mission? Come make your mark at Pisces Healthcare Solutions! General Summary Customer Operations team members are responsible for processing customer orders accurately and efficiently. Ensure orders are entered into the company's system in a timely and accurate manner and working with the other team members to ensure all orders are processed and accounted for.

Requirements

High School Diploma
Communication Skills
Attention to Detail
Time Management
Ability to Multitask
Organizational Skills
Computer Skills- Knowledge of Microsoft Office

Responsibilities

Communicating with customers via email for any information needed to process orders.
Checking emails frequently for customer responses
Order entry.
Communicating with vendors for quotes and status of items
Using resources given to you for answers
Ensuring you are current on all announcements, notifications, etc. regarding Pisces and operational changes.
Communicating with your team members and management on your workload and what you are working on.
Communicating with other departments to ensure orders are processed in a timely manner.
Ensuring you are re-visiting old orders to try to enter.
Answering phones when needed.
Assist with training new team members as needed.
Closing DROPSHIP orders in all systems.