Customer Operations Specialist

Delta Electronics (Americas) Ltd. • Morrisville, NC

1d

About The Position

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.

Requirements

• Associate's degree in Business or related discipline – Minimum
• Work experience demonstrating a high level of competence

Nice To Haves

• Excellent communication skills and experience in customer-facing technical roles.
• Familiarity with UL9540, UL1741, IEEE 1547, NFPA 855, and other relevant standards.
• Experience with PSCAD, SCADA, EMS, and control system integration.
• Experience with hybrid systems (PV + BESS) and microgrid configurations

Responsibilities

• Daily detailed management of Customer Accounts
• Data Management
• Customer Relationship Management (CRM)
• Excel (Spreadsheet Modeling and Analytics)
• Customer project management
• System Analysis and Project Management
• Agile Project Management
• Negotiation and Dispute Resolution

Benefits

• Benefit at Delta Electronics Americas: Life at Delta

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree