Customer Onboarding Specialist

TD SYNNEX • Gilbert, AZ

1d

About The Position

About the Role: This position entails overseeing customer onboarding across multiple ERP systems in the Americas, focusing on increasing company revenue through new business. Responsibilities include data assessments, guiding applications, and contributing to streamlining onboarding and training processes.

Requirements

• 0-1 years of relevant work experience
• High school diploma required; preferred Associate's Degree in Business & Analytics
• Strong data entry skills and attention to detail
• Clear communication and ability to interact with higher management
• Strong organizational, time management, and adaptability skills
• Ability to work independently under pressure and maintain confidentiality
• Quick learner with a proficiency in using computer systems and applications
• #LI-MI1
• Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

Nice To Haves

• Associate's Degree in Business & Analytics

Responsibilities

• Managing end-to-end account setup from application to new customer account
• Providing top-notch customer service, troubleshooting, and proposing solutions
• Identifying root causes of customer concerns and process issues
• Maintain customer account data
• Assist with internal account requests

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED