Customer Onboarding Specialist - Chicago

Teamtailor•Chicago, IL

About The Position

Let's build the future together! Teamtailor is an Employer Branding and an ATS SaaS platform used by over 12,000 companies and 200,000 active users in 90 countries around the world 🌏. Working at Teamtailor means working at an international, fast-paced tech company that offers an ideal workplace for those who want to have a tangible impact on the growth of an organization and are craving responsibilities. It also means having lots of fun 🥳 Building a diverse team with various backgrounds and expertise has been at the core of Teamtailor since its very beginning and is indeed part of its strength today! There are no typical profiles; every team member shares our vision and wants to be part of its success. Customer Onboarding Specialist 🧑‍🎓 That is why we are expanding our Customer Success department and looking for a new Customer Onboarding Specialist to support our growing user base across North America. You will focus on helping customers get the very best start with our platform. Our mission is to deliver an outstanding onboarding experience that leaves every user feeling confident and supported. We are looking for people who are passionate about guiding customers and creating a truly world class experience You will both onboard customers through weekly Webinar series, 1:1 meetings, and Email campaigns, but also take meetings with customers adopting and using the tool during & after onboarding. Within the Customer Success department, you will be working with Customer Success Managers, Product Specialists, Onboarding Specialists, Digital Success Managers, and Promote Specialists, who are located all around the world.