Customer Mission Engineer - Space Solar Products

Starpath RoboticsHawthorne, CA
2d$70 - $110

About The Position

Starpath Robotics is developing a full stack solution for commercial scale rocket propellant production on the Moon and Mars. We are building one of the key enabling technologies that will make Humans a multi-planet species. The Starlight team is focused on dramatically reducing the cost of space-rated solar power to support both Starpath's propellant production goals and the greater space economy. If high ownership, fast pace, working with hardware, and solving challenging problems sounds like a dream come true, come join the team! We are seeking a Customer Mission Engineer to be the technical and human bridge between Starpath and our customers. This role is high-autonomy, open-ended, customer-facing and technically engaged . You’ll spend your time talking with scientists, engineers, and mission teams about real spacecraft needs—and doing whatever it takes to help the customer achieve their mission. If you're a recent engineering grad with a love of space, excellent soft skills, a mind for business, and an eagerness for travel - this is the job for you. This is not a traditional sales role. This is a customer experience role.

Requirements

  • B.S. in Engineering or equivalent practical experience
  • Direct experience with hardware design and manufacturing
  • Strong written and verbal communication skills
  • Lifelong learner with a growth mindset
  • Self-starting, creative problem solver capable of driving outcomes independently, with minimal oversight
  • Comfort working in an early-stage environment with evolving processes
  • Willingness/ability to travel frequently (active US passport)

Nice To Haves

  • Experience in customer-facing technical roles (applications, solutions, mission support, programs)
  • Familiarity with spacecraft systems, power systems, or space hardware
  • Experience working with CRMs or tracking customer pipelines
  • Startup or small-team experience
  • Strong technical curiosity and desire to keep learning

Responsibilities

  • Go above-and-beyond traditional sales expectations to provide excellent service
  • Serve as a primary point of contact for customers during early engagement and mission definition
  • First response to inbound inquiries, including technical questions, sample requests, and mission discussions
  • Engage in technical conversations about spacecraft power needs, constraints, and system integration
  • Coordinate internally with engineering, product, and leadership to route questions and resolve customer needs
  • Track customer conversations, requirements, and next steps to ensure nothing stalls or drops
  • Support preparation of customer-facing materials such as application notes, responses, and proposals
  • Help coordinate logistics for samples, demos, and customer evaluations
  • Identify patterns in customer questions, use cases, and friction points and surface them to the team

Benefits

  • PTO & health/dental/vision coverage included
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service