Customer Mission Engineer - Space Solar Hardware
About The Position
We are seeking a Customer Mission Engineer to be the technical and human bridge between Starpath and our customers. This role is high-autonomy, open-ended, customer-facing and technically engaged. You’ll spend your time talking with scientists, engineers, and mission teams about real spacecraft needs—and doing whatever it takes to help the customer achieve their mission. If you're a recent engineering grad with a love of space, excellent soft skills, a mind for business, and an eagerness for travel - this is the job for you. This is not a traditional sales role. This is a customer experience role.
Requirements
- B.S. in Engineering or equivalent practical experience
- Direct experience with hardware design and manufacturing
- Strong written and verbal communication skills
- Lifelong learner with a growth mindset
- Self-starting, creative problem solver capable of driving outcomes independently, with minimal oversight
- Comfort working in an early-stage environment with evolving processes
- Willingness/ability to travel frequently (active US passport)
Nice To Haves
- Experience in customer-facing technical roles (applications, solutions, mission support, programs)
- Familiarity with spacecraft systems, power systems, or space hardware
- Experience working with CRMs or tracking customer pipelines
- Startup or small-team experience
- Strong technical curiosity and desire to keep learning
Responsibilities
- Go above-and-beyond traditional sales expectations to provide excellent service
- Serve as a primary point of contact for customers during early engagement and mission definition
- First response to inbound inquiries, including technical questions, sample requests, and mission discussions
- Engage in technical conversations about spacecraft power needs, constraints, and system integration
- Coordinate internally with engineering, product, and leadership to route questions and resolve customer needs
- Track customer conversations, requirements, and next steps to ensure nothing stalls or drops
- Support preparation of customer-facing materials such as application notes, responses, and proposals
- Help coordinate logistics for samples, demos, and customer evaluations
- Identify patterns in customer questions, use cases, and friction points and surface them to the team
Benefits
- PTO & health/dental/vision coverage included
- equity package and performance based incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1-10 employees
