Customer Marketing Intern - Summer 2026

DelineaBoston, MA
2dHybrid

About The Position

Join Delinea's Customer Marketing team for a Summer internship (June - August 2026) focused on customer advocacy, references, and events. You'll work directly with the Customer Marketing Manager to execute ongoing programs while developing strategic projects that impact the business. This role will be Hybrid from our Boston Office. The internship will run June 8th - August 14, 2025

Requirements

  • Currently pursuing a degree in Marketing, Communications, or related field.
  • Strong analytical skills; comfortable working with spreadsheets and dashboards.
  • Excellent written and verbal communication.
  • Curiosity about audience behavior, storytelling, and customer marketing strategy.
  • Ability to work independently, manage multiple tasks, and meet deadlines.

Responsibilities

  • Learn advocacy platforms (User Evidence, Salesforce, Gartner Peer Insights portal)
  • Audit and organize customer content library (case studies, testimonials, videos)
  • Shadow customer interviews and reference calls
  • Support Gartner Peer Insights SPIFF program tracking and communications
  • Research target customers for Spring 2027 customer conference
  • Manage weekly SPIFF program updates and internal communications
  • Extract customer quotes from case studies for PR and social media teams
  • Support reference library cleanup and maintenance
  • Assist with case study production (scheduling, prep materials, interview notes, initial drafts)
  • Build customer conference invite lists and draft outreach copy
  • Learn to manage swag inventory and coordinate event orders
  • Create reference activity dashboard showing customer participation trends
  • Develop sales enablement assets from existing case studies (one-pagers, quote sheets)
  • Document processes and build templates for recurring workflows
  • Draft customer nurture email campaign for fall launch
  • Present end-of-summer recommendations on program improvements

Benefits

  • Weekly 1:1 mentorship with Customer Marketing Manager and regular mentorship from Sr Direction of Customer Marketing
  • Exposure to leadership and cross-functional teams (PR, sales, product marketing)
  • Hands-on experience across the customer marketing lifecycle
  • Portfolio-quality deliverables in advocacy and customer marketing
  • Experience with B2B SaaS customer marketing tools and strategies
  • We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.
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