Customer Management Advisor

MISO • Carmel, IN

21h • $134,000 - $159,000 • Onsite

About The Position

MISO manages the electricity superhighway in the Central U.S. Through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely talented and dedicated team does every day. MISO, What We Do #LI-AD1 #LI-ONSITE

Requirements

• Bachelor’s degree in, Communications, Government Relations, Business, or related field, (or 12 + years relevant work experience equivalency)

Nice To Haves

• Master’s degree (preferred)
• Previous State Commission and Energy industry experience (preferred)

Responsibilities

• Ensure that issues escalated to MISO senior management are largely mitigated.
• Establish and maintain an internal customer relationship with the MISO subject matter experts in various operations and planning fields in order to best serve the external customer.
• Serve as a thought leader and presenter via seminars, conferences and roadshows.
• Work cooperatively in a team environment to achieve individual and organizational excellence.

Benefits

• At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.
• Position is also eligible for an annual bonus if individual performance and company objectives are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level