Customer Logistics Associate II

Ryder System Inc.Brownstown, IN
30d$45,000 - $47,840

About The Position

We are immediately hiring a Customer Logistics Associate II in Brownstown, MI for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. + Pay Type: Exempt / Salary paid Twice Per Month + Annual Salary Pay: $45,000 - $47,840 per year based on experience + Schedule: 1st shift: Monday- Friday 6:00 am - 2:30 pm When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us: + Medical, Dental, Vision Benefits start at 30 Days + 401 (K) Savings Plan with a company match + Discounted employee stock purchase options + Quality employee discounts that actually save you money on tools, cars, appliances, travel and more + All major holidays paid and Paid time off within your first year + Up to 12 weeks paid maternity leave Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area

Requirements

  • H.S. diploma/GED required
  • One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
  • One (1) year or more Experience in a customer service environment required
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Must possess strong verbal and written communication skills internally as well as externally
  • Ability to prioritize, organize and accomplish work

Nice To Haves

  • Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
  • Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
  • Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Responsibilities

  • Payroll/Billing
  • Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
  • Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
  • Maintains location A/P log
  • Supply/uniform ordering
  • Maintains all attendance/vacation records for hourly employees
  • Key Performance Indicators (KPI) reporting to Manager prior to distribution
  • RD 2000 Responsibilities
  • SOX invoice reconciliation preparation for approval at the highest level
  • Recommends location process initiation and/or improvements needed
  • Any location specific requirements may be required

Benefits

  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Rental and Leasing Services

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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