Customer Logistics Associate II
About The Position
MOVE YOUR CAREER FORWARD WITH RYDER! Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World! We are immediately hiring a Customer Logistics Associate in Warren, for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. The Customer Logistics Associate will provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area.
Requirements
- H.S. diploma/GED required
- One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
- One (1) year or more Experience in a customer service environment required
- Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
- Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
- Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
- Must possess strong verbal and written communication skills internally as well as externally
- Ability to prioritize, organize and accomplish work
Responsibilities
- Payroll/Billing
- Complies with all Safety Maintenance and Compliance.
- DOT log review, preparation and submission.
- Conducts Safety Training/Orientations.
- First point of contact for collisions and injuries.
- Updates/Maintains STAR.
- Conducts safety meetings in conjunction with other management
- Handles front line customer requests; identifies and elevates any customer issues if needed.
- Acts as a liaison between hourly workers and management.
- Elevates any employee relations issues as appropriate.
- Quality Assurance.
- Dispatch/Routing.
- Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs).
- Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
- Maintains location A/P log
- Supply/uniform ordering
- Maintains all attendance/vacation records for hourly employees
- Key Performance Indicators (KPI) reporting to Manager prior to distribution
- RD 2000 Responsibilities
- SOX invoice reconciliation preparation for approval at the highest level
- Recommends location process initiation and/or improvements needed
- Any location specific requirements may be required
Benefits
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
