Customer Growth Account Manager

Sitetracker•Montclair, NJ

12d

About The Position

The Opportunity: This role is a pivotal opportunity to drive significant revenue expansion within Sitetracker's existing accounts while enhancing customer satisfaction and retention. You will work at the intersection of technology and strategic partnerships, influencing major players in the critical infrastructure ecosystem and building high-value, long-term relationships with global customers. This is your chance to operate in a role that combines strategic thinking with tactical execution, driving impactful growth in a high-potential market. What You'll Do: As a Customer Growth Account Manager, you will be instrumental in achieving Annual Recurring Revenue (ARR) targets by identifying, developing, and closing expansion opportunities within our existing client base. You will cultivate a deep understanding of our industries, specifically where Sitetracker's innovative solutions fit within the digital infrastructure and energy sectors, enabling you to articulate our product capabilities and the critical pain points we solve for our customers. Your work will involve continuous engagement with clients, identifying their evolving needs, and strategically positioning Sitetracker's offerings to maximize value and foster long-term partnerships.

Requirements

Sales and Revenue Generation
Cross-Functional Collaboration
Sector and Domain-Specific Expertise

Responsibilities

Successfully drive large, complex expansion opportunities within a defined portfolio of accounts.
Consistently meet and exceed demanding Annual Recurring Revenue (ARR) targets.
Strategically navigate the sales cycle, from pipeline identification to deal closure, for both software and professional services.
Innovate in structuring complex deals and proposals to maximize impact and secure high-value contracts.
Continuously seek new ways to optimize sales processes and achieve exceptional revenue outcomes.
Work seamlessly with diverse internal teams—including Sales, Marketing, and Delivery—to execute growth initiatives.
Lead and orchestrate internal resources to ensure all stakeholders are aligned on customer success plans and expansion strategies.
Drive initiatives forward by fostering a collaborative environment that brings Sitetracker's full capabilities to bear for customers.
Ensure all stakeholders are aligned on joint business plans, providing leadership in partner-led deals.
Proactively pull internal teams together, demonstrating strong leadership to support partner-led growth and execution.
Demonstrate a deep understanding of sector-specific challenges within Clean Energy & Utility, translating insights into actionable strategies.
Actively contribute to developing and implementing solutions that address core industry pain points.
Bring a proven track record of successfully selling and delivering complex software solutions within these critical sectors.
Exhibit comprehensive knowledge across the Digital Infrastructure or broader Energy sectors, including asset deployment and operational intricacies.
Strategically position enterprise software within complex client ecosystems, showcasing how it resolves industry challenges and drives transformational change.