Customer Experience Support Associate Intern

JM Family Enterprises • Saint Louis, MO

58d • Onsite

About The Position

The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team's success, learn about JM Family's companies and culture while obtaining new skills through learning opportunities, networking events, and much more. The ideal candidate will be available to work full-time during the Summer Internship Program (May 26th, 2026 - July 31st, 2026). Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience and contributing to various department initiatives. They will learn about JM Family's culture, including our core values: Consideration, Cooperation, Communication, Innovation, and Accountability. These core values are part of our keys to success, and the skills that embody these values are what drive our success as an organization. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

Requirements

• This is a full-time, on-site position
• The ideal candidate will be actively enrolled in a bachelor's, master's, or other degree-seeking program at an accredited college or university, with a focus in a relevant field. Candidates in related fields will also be considered. Must have completed at least one semester of coursework.
• Relevant completed coursework may include classes related to the role or similar.
• Additional requirements or preferred qualifications may include specific skills or experiences.
• Strong technical skills
• Display clear and concise written/oral communication skills
• Creative mindset

Responsibilities

• Assisting with daily operations and tasks specific to the role.
• Contributing to ongoing projects and supporting team efforts.
• Performing research or data analysis as needed.
• Completing assignments and reporting on progress
• Develops positive relationships with associates and key stakeholders collaboratively and comprehensively.
• Works with minimal supervision to apply judgment and communicates effectively with management to provide updates and innovative suggestions.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Motor Vehicle and Parts Dealers
• Number of Employees: 5,001-10,000 employees