Customer Experience & Success- Interns (Paid)

Zensar • San Jose, CA

1d

About The Position

This position is a high impact, executive sponsored talent acceleration program
designed to rapidly onboard, enable, and activate early career professionals.
This six-month immersive experience places participants in meaningful,
innovation driven work that creates real business value for Client’s Customer
Experience & Success (CEnS) organization.

Participants work on hands-on technical and strategic projects, engage with
senior leaders, and deliver outcome driven project results. The program is
structured to help emerging talent build capabilities quickly, convert potential
into performance, and grow into contributors who can drive impact at scale.

Requirements

• Students (Junior/Senior year – part time)
• Fresh Graduates (within 6–12 months – full time)
• Emerging Professionals (1–2 years of experience – full time)
• Currently pursuing or recently completed an undergraduate or postgraduate degree in: Artificial Intelligence Machine Learning / Applied Machine Learning AI Engineering / Intelligent Systems Data Science Information Systems Statistics or Applied Mathematics Computer Science (with a focus on AI, analytics, cloud, or strategy) Software Engineering (with exposure to AI, automation, or prototyping) Computer Interaction / UX (for AI agent interactions and workflow design)
• Analytical Thinking: Ability to work with data to identify patterns, trends, and
• Communication: Ability to synthesize information and present insights clearly to stakeholders.
• Project Management Fundamentals: Understanding timelines, deliverables, and stakeholder coordination.
• Tech Fluency: Basic awareness of Microsoft Azure and cloud concepts is a plus. Exposure to Microsoft ecosystem tools (Teams, SharePoint, Azure)
• Operate independently with a solution oriented mindset, proactively identifying what needs to be done rather than waiting for direction
• Navigate a matrixed organization with guidance, engaging the right stakeholders and seeking information efficiently
• Take ownership of deliverables from initiation through completion
• Demonstrate resilience and adaptability when working through ambiguous or evolving project contexts
• Highly proactive, self-driven, and energized by tackling ambiguous problems
• Comfortable seeking clarity, asking thoughtful questions, and engaging confidently with senior stakeholders
• Strong collaborators with attention to detail and follow-through
• Open to feedback, coachable, and committed to continuous learning and improvement
• Naturally inclined to think in terms of outcomes and find a way forward, even when challenges arise
• Build real-world, high impact experience at Zensar, contributing directly to priority business and innovation initiatives.
• Work in a fast paced, innovation focused environment where they can apply analytical, strategic, and AI driven problem-solving skills.
• Accelerate their career in analytics, AI, business architecture, or technical solutioning, gaining exposure to cross functional teams and senior leaders.
• Tackle enterprise level challenges by proactively identifying problems, proposing solutions, and driving meaningful outcomes.
• Thrive in ambiguity - finding a way forward even when requirements are evolving or undefined.
• Develop a strong solution mindset, taking ownership of deliverables end-to-end and demonstrating resilience in complex or matrixed environments.

Nice To Haves

• Experience from coursework, projects, or internships in: Agentic AI solutions, automation concepts, or AI enabled workflows
• Data analysis using Excel, Power BI, or similar tools
• Applying structured thinking to break down complex problems and propose solution paths
• Demonstrated ability to move from problem identification → hypothesis → prototype/initial solution

What This Job Offers

• Job Type: Part-time
• Career Level: Intern