Customer Experience Specialist

British Swim School of East Columbus • Reynoldsburg, OH

17h • $16 - $18 • Onsite

About The Position

This position is ideal for someone who is naturally warm, highly dependable, and takes pride in creating a great experience for every child and family.

At British Swim School, you are not just working a shift—you are part of a mission to help children gain lifesaving water safety skills.

As a Deck Ambassador, you are the welcoming face of our swim school. Parents rely on you. Children look to you for reassurance. Your role makes a real difference every single day.

We are looking for someone who is friendly, reliable, and takes ownership of their responsibilities.

Requirements

• Must be 18 or older
• Weekend availability
• Comfortable in a warm pool environment
• Able to stand and move for several hours
• Comfortable using tablets and apps

Nice To Haves

• Customer service experience is a plus

Responsibilities

• Welcome families and help children feel comfortable
• Check swimmers in and direct them to their lessons
• Support instructors and parents during lessons
• Help keep the pool deck organized and running smoothly
• Set up and clean up equipment
• Provide outstanding customer service

Benefits

• Competitive salary
• Employee discounts
• Free uniforms
• $16.00 – $18.00 per hour
• Paid training
• Paid birthday off
• Free uniform and swag
• Monthly paid team training (with lunch)
• Supportive, positive work environment
• Opportunities for advancement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed