Customer Experience Representative/DTF Apparel Operator
About The Position
Our well established and successful printing company, is seeking an energetic and passionate Front Counter Customer Experience Representative/DTF Apparel Operator to join our team. This is a full-time position, Monday through Friday, from 8:00am to 5:00pm. The ideal candidate will possess strong computer and communication skills, a professional phone voice, excellent written and verbal communication skills, and the ability to multitask and assist customers simultaneously. You will collaborate with team members to provide customers with pricing, file setup assistance, and coordinate with production to schedule jobs.
Requirements
- High School Diploma, GED or college coursework
- Excellent written and verbal communication skills
- Professional phone voice
- Able to work under pressure in a fast-paced environment
- Flexible attitude to accommodate changing deadlines
Nice To Haves
- Previous print industry experience( preferred)
Responsibilities
- Answering phones/taking messages
- Soliciting new business opportunities
- Responding to customers via phone and email
- Estimating jobs for customers
- Greeting/working with customers at the front counter to meet client needs
- Assisting customers with paper selection, binding, and finishing options
- Working with other employees/managers in a team environment
- Responsible for operating Direct to Film(DTF) heat press machine (mandatory)
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Paid time off
- paid vacation after 90 days of full time employment
- paid holidays
- sick days
- bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
