Call Center Customer Experience Inside Sales Representative

Permobil • Lebanon, TN

4d • $19 - $20

About The Position

Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to join us as we innovate for individuals and develop the world's most advanced assistive solutions. At Permobil, the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customers can trust us to provide market-leading solutions driven by insights-based clinical data. Why Permobil is a great next step for you! 1. You'll make a difference. Every day Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to people's lives. 2. You'll make your mark as part of our future We collaborate with colleagues across borders to Innovate for Individuals. The impact you make personally could lead change around the world. 3. You'll feel welcome from day one We're known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone in the Permobil family cares as much as you do about making a positive difference. 4. You can have a lifestyle you love You're always close to nature, yet never far from civilization. We want everyone who works for us to have a lifestyle they love - at work and beyond. Who you are You are passionate, innovative, and ambitious. You want to make a difference for others and feel fulfilled when you can see the link between the work you do and positive improvements in the lives of others. You search out opportunities and are prepared to go off the beaten track to chase your dreams. You don't follow the herd - you find new ways of working and go where you see potential to make your mark. You are a pioneer, a revolutionary, a game-changer and you are who we're looking for.

Requirements

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• 1-3 years of experience in inside sales, preferably in medical devices or mobility equipment.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and CRM software.
• Customer-focused mindset with a commitment to service excellence.
• Other qualifications or experiences.

Responsibilities

• Respond to inbound inquiries and follow up on leads related to wheelchair power products.
• Provide detailed product information, pricing, and specifications to customers and dealers.
• Assist customers with quotes, order placement, and warranty/service questions.
• Maintain accurate records of customer interactions and sales activities in CRM systems.
• Collaborate with outside sales representatives and technical teams to ensure customer satisfaction.
• Stay updated on product features, industry trends, and regulatory requirements.
• Handle customer complaints and resolve issues professionally and promptly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees