Customer Experience & Brand Associate

Launch Point Inc•Knoxville, TN

9d•Onsite

About The Position

At Launch Point Inc, we believe in fueling careers through hands-on training, mentorship, and unlimited growth opportunities. We’re seeking motivated individuals to join our team as Customer Experience & Brand Associates, where you’ll gain experience in customer service, brand management, and retail marketing while representing nationally recognized brands. This role is designed for individuals who are people-oriented, adaptable, and eager to grow. With full training provided, you’ll quickly become an integral part of our high-performing team and have a clear path to leadership and management roles.

Requirements

Bachelor’s degree (preferred) or relevant customer-facing experience.
Strong problem-solving, communication, and interpersonal skills.
Previous experience in retail, customer service, or sales (a plus, but not required).
Confidence with public speaking and client interactions, both in person and over the phone.
Flexible schedule with openness to occasional travel.
Based in Knoxville, TN, with reliable transportation.

Nice To Haves

Previous experience in retail, customer service, or sales (a plus, but not required).
Bachelor’s degree (preferred)

Responsibilities

Engage with customers in retail settings to deliver exceptional service and brand experiences.
Educate potential customers on client products, promotions, and service offerings.
Build and maintain long-term customer relationships throughout the sales cycle.
Track sales data and territory performance to report back to leadership.
Participate in daily team meetings to review strategies and sharpen skills.
Stay up to date on product knowledge, competitor activity, and client campaigns.
Travel locally within assigned territories and occasionally attend national networking events.