Customer Experience Associate

LC GROUP • New York, NY

1d • Remote

About The Position

We are looking for a Remote Customer Experience Associate to join our team. In this role, you’ll provide support for client-facing activities, including scheduling, communications, and event coordination. You’ll assist with confirmations, itineraries, and other details to ensure a smooth and positive experience for every client. Customer Experience Associate

Requirements

• Must be 18 years of age or older
• Access to a computer or smartphone with reliable internet
• Strong written and verbal communication skills
• Organized and able to multitask effectively
• Previous experience in administrative support, hospitality, or events is helpful but not required

Responsibilities

• Communicate with clients via email, chat, and phone
• Confirm schedules, appointments, and event-related details
• Maintain accurate client records and updates
• Support internal teams with coordination tasks
• Provide proactive and friendly assistance to ensure client satisfaction

Benefits

• Daily pay available
• Flexible scheduling
• Exclusive company perks
• Opportunities for growth
• Supportive and inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed