Customer Experience Associate

Weis Markets•Union Deposit, PA

1d•Onsite

About The Position

Weis Markets is seeking a Customer Experience Associate who will be responsible for various front-end duties to ensure customer satisfaction. The company values its associates, treating them with respect, understanding, and appreciation, and fosters a culture of teamwork and growth within its workforce and the communities it serves. Weis Markets is an Equal Opportunity Employer, committed to non-discrimination based on various protected characteristics. They are dedicated to talent development, offering growth and career opportunities for individuals at all stages of their professional journey.

Requirements

Ability to perform each essential duty satisfactorily with or without an accommodation.
Completed or working towards a High School Diploma or General Education Degree (GED).
No prior experience required.

Responsibilities

Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
Follows company policies relating to customer check out to increase customer satisfaction.
Operates front end scanning equipment and cash register.
Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
Follows all store and legal guidelines regarding sale of tobacco and alcohol.
Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
Responsible for general sanitation in the department.
Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
Disposes of trash properly.
Ensures smooth function of department and store by cooperating with co-workers and supervisors.
Responsible to continuously improve job performance.
Responsible for utilization of all company provided Personal Protected Equipment (PPE).
May also be called upon to assist in other departments.