Customer Experience Associate

Weis Markets•Enola, PA

1d•Onsite

About The Position

Weis Markets is seeking a Customer Experience Associate who will be part of a company that values respect, understanding, and appreciation for its associates, and is passionate about teamwork and the growth of its associates and communities. The role involves ensuring customer satisfaction through polite and professional interactions, efficient checkout processes, and maintaining a clean and organized work environment. Weis Markets is an Equal Opportunity Employer, committed to a policy of Equal Employment Opportunity, and does not discriminate based on various protected characteristics. The company believes in fostering associate growth, creating opportunities, and providing endless career paths for individuals at all stages of life.

Requirements

Completed or working towards a High School Diploma or General Education Degree (GED).
No prior experience required.
Ability to perform each essential duty satisfactorily with or without an accommodation.
Possess the knowledge, skills, and/or abilities required to perform the job successfully.

Responsibilities

Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
Follows company policies relating to customer check out to increase customer satisfaction.
Operates front end scanning equipment and cash register.
Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
Follows all store and legal guidelines regarding sale of tobacco and alcohol.
Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
Responsible for general sanitation in the department.
Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
Disposes of trash properly.
Ensures smooth function of department and store by cooperating with co-workers and supervisors.
Responsible to continuously improve job performance.
Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
May also be called upon to assist in other departments.