Customer Experience Administrator (Hospitality Background)

3 Men Movers•Houston, TX

5d•$17 - $20•Onsite

About The Position

At 3 Men Movers , customer experience isn’t a department — it’s who we are. From the moment someone calls or walks through our doors, we show up with an upbeat attitude and willingness to help. We’re looking for a Customer Experience Administrator who brings strong work ethic, sharp thinking, and a hospitality mindset to everything they do. If you’re energized by fast-paced days, enjoy solving problems on the fly, and take pride in keeping things running smoothly, this might be your spot.

Requirements

Strong communication skills (verbal, written, and interpersonal)
A self-starter with a strong work ethic — you do what you say, always
Calm under pressure and able to think critically when challenges arise
Organized, detail-oriented, and comfortable juggling multiple priorities
Flexible with workload and ready to jump in where needed
Weekend availability is required

Responsibilities

Be the welcoming face and voice of 3 Men Movers — answer and route calls, greet visitors, and provide helpful information
Deliver standout customer service by listening, thinking critically, and resolving issues with care and confidence
Collaborate with internal teams and act as a key point of contact for contractors
Maintain a clean, professional, and fully stocked front desk and office space
Open and close the facility following established procedures
Manage office supplies: ordering, receiving, organizing, and distributing
Support clerical needs such as filing, photocopying, and documentation
Review daily reports and understand how they impact teams and operations
Perform inventory checks and assist with operational organization
Coordinate and help plan events for drivers and office staff — both onsite and offsite
Adapt to shifting priorities with flexibility and a positive attitude