Customer Engineer

Sitime Corporation•Santa Clara, CA

12d

About The Position

SiTime Corporation is the precision timing company. Our semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power and better reliability. With more than 3 billion devices shipped, SiTime is changing the timing industry. For more information, visit www.sitime.com . We are looking for a highly skilled and motivated Customer Application Engineer (CE) with a background in semiconductors to join our technical support and customer success team. In this role, you will act as a key technical liaison between our product development teams and our customers across the US and provide lab support for the Application CE team ensuring optimal integration, performance, and application of our semiconductor solutions.

Requirements

Bachelor or master degree in electrical engineering, electronics, or a related field.
5+ years of experience in semiconductor applications, support, or product engineering.
Solid knowledge of Analog/digital electronics
Integrated Circuit technology
Oscillators
PLL
Clock Distribution
Embedded Systems
Hands-on experience with lab equipment such as Spectrum Analyzer, oscilloscope, signal generators, phase noise analyzer etc.
Hands on experience with Python scription for lab automation
Hands on experience with embedded C
Strong problem-solving skills and experience in debugging hardware/software systems.
Excellent verbal and written communication and customer-facing skills.

Nice To Haves

Analytical mindset: Ability to diagnose complex issues in electronic systems and propose effective solutions.
System-level thinking: Understanding how semiconductor components fit within larger system architectures (e.g., EVs, industrial automation, telecom).
Detail-oriented: Precision is critical when working with datasheets, layout guidelines, and electrical specifications.
Tech-savvy: Comfortable with simulation tools, lab equipment, embedded systems, and common programming/scripting languages (e.g., C, Python, MATLAB).
Customer-focused: Strong commitment to supporting clients and understanding their needs from a system and business perspective.
Clear communicator: Able to explain complex technical topics to both technical and non-technical audiences.
Collaborative spirit: Works well with cross-functional teams, including sales, R&D, and product marketing.
Cultural adaptability: Comfortable working in diverse, multinational environments.
Reliability: Dependable, structured, and consistent in delivering high-quality work on time.

Responsibilities

Provide technical support and solutions to customers in pre-sales and post-sales stages.
Analyze customer requirements and recommend suitable semiconductor products or systems.
Validate customer facing solutions in the lab to ensure system performance with our proposed solutions.
Develop and deliver product presentations, technical documentation, and training.
Support design-in efforts for customer projects (e.g., embedded systems, precise time solutions, power electronics, RF).
Conduct in-depth technical problem solving and root cause analysis.
Participate in field trials, customer visits, and technical workshops across the region.
Stay current with semiconductor trends, applications, and competitive landscape.
Direct involvement with product marketing in product roadmap synthesis and next-generation solutions.