Customer Engineer, Platform, SLED, Google Public Sector

Google • New York, NY

1d • Hybrid

About The Position

As a Customer Engineer, you will partner with technical sales teams to differentiate Google Cloud and AI solutions to customers. You will help prospective and existing customers and partners understand the power of these offerings, develop creative cloud solutions and architectures to solve their business tests, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more. You will have a passion for building new relationships, with experience in prospecting and building out greenfield territories. Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the needs of local, state and federal government and educational institutions.

Requirements

• Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.
• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Ability to travel up to 50% of the time.

Nice To Haves

• Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
• Experience with state local public sector clients including state, county, and local municipal agencies.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine business, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.
• Design cross-pillar solutions, secure technical wins, define initial delivery plans, and lead customer technical engagement through the solution phase.
• Support post-sales transitions by co-ordinating pricing activities and handing off the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level