Customer Engineer, Platform, Federal Civilian Agencies, NASA, Google Public Sector

Google • Reston, VA

17h • Hybrid

About The Position

As a Customer Engineer in Google Public Sector you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more. You will have a passion for building new relationships, with experience in prospecting and building out greenfield territories. You will be a part of a team of fellow Googlers working in an environment of respect, where we promote equal opportunities to succeed. Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information. Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

Requirements

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 50% of the time.

Nice To Haves

• Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience building the technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).
• Experience working with NASA and the aerospace industry.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of net new logos, creating and building customer relationships, and establishing yourself as a trusted advisor on their technology and business decisions.

Benefits

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees