Customer Engagement Specialist
About The Position
Ideal Software Systems, an innovator in business management systems for 40 years, is looking for an energetic, organized and self-starting Customer Engagement Specialist to assist our team. The candidate will work with all departments to assist in providing high level of customer service. Ideal is a progressive technology company with a legacy of providing quality integrated hardware and software systems and support to the amusement, family entertainment and financial markets. Ideal’s rapidly growing client base, aggressive product development path and dynamic work environment provide an exciting opportunity for talented individuals looking for career growth and significant advancement opportunities.
Requirements
- Two or more years of experience in direct customer engagement.
- Minimum of a High School diploma (GED) and show a steady work history highlighting accomplishments.
- Strong Computer Skills especially Word/ Excel and database management
- Strong time management, organization and decision-making skills
Nice To Haves
- College Degree Preferred and relevant experience can be substituted for education.
- Knowledge of the Rent to Own industry a plus
Responsibilities
- Promptly and professionally respond to and maintain communication with prospective clients through phone and email communication
- Assist with the organization of trade shows and sales events ensuring events run smoothly
- Demonstrate a commitment to professional development by learning our industry, products and process to articulate our value proposition
- Assist the members of the sales and other departments as requested
- Other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
