Customer Engagement Specialist

Power Design • Petersburg, FL

18h

About The Position

About the Position We’re expanding our client experience team with a dedicated Customer Engagement Specialist who plays an integral role in executing memorable and high-impact customer experiences. You’ll coordinate client visits, foster lasting relationships, and represent Power Design’s brand through hospitality and professionalism that creates raving fans. If you’re organized, proactive, and passionate about building connections through events and branding, we want to hear from you!

Requirements

• Bachelor’s degree in Communications, Marketing, Consumer Behavior, or a related Field.
• 3+ years of experience in events, marketing, business development, administrative support, or similar roles—preferably within the construction industry (internship experience welcome).
• Strong interpersonal and communication skills, with a sense of urgency, and an interest in client-facing roles.
• Eagerness to learn and grow.
• Comfortable networking and building relationships in professional and social settings.
• Highly organized, self-motivated, and proactive.
• Ability to travel for events or meetings.

Responsibilities

• Collaborate with internal teams to plan, coordinate, and execute offsite client-facing events across key markets, ensuring each event reflects Power Design’s brand and leaves a lasting impression.
• Manage all client-facing logistics, including sending invitations, tracking RSVPs, creating detailed itineraries, and serving as the main point of contact to ensure a smooth, professional experience.
• Oversee the sourcing, customization, and distribution of premium promotional items, ensuring timely delivery and thoughtful gifting that reflects our commitment to quality and client connection.
• Assist the Business Development team with administrative support and special projects as needed.
• Continuously seek opportunities to improve processes and elevate the customer experience.

Benefits

• Power Design has national health and dental plans, and we also offer life insurance and short and long term disability plans.
• You’ll receive paid vacations and holidays as well as national discount programs for everything from movie tickets to flowers, rental cars, phones and vehicles!
• We also offer a 401(k) retirement plan as well as incentive and recognition programs.
• Relocation opportunities may also be available!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees