Customer Development Lead, Buyer Network

Spoiler Alert

1d•$125,000 - $135,000•Remote

About The Position

Spoiler Alert is a fast-growing Series A SaaS company on a mission to expand consumer access to affordable, everyday essentials by unlocking the value in surplus inventory. We've powered the sale of over $5 billion of inventory from leading CPG brands like Unilever, Kraft Heinz, and Mondelez into value channels - recovering value for brands, reducing waste, and creating savings for consumers. We're building the marketplace infrastructure to transform CPG surplus into opportunity for retailers to meet consumer demand at scale. As we continue to grow, we're looking for a results-driven Customer Development Lead, Buyer Network to expand our retailer network and deepen engagement with strategic accounts to drive liquidity and fuel our impact. We're looking for a strategic business development leader who understands both sides of the CPG ecosystem: how brands think about alternative channels, and what makes off-price and value retailers tick. If you've built retail relationships, opened new channels, or worked in the world of opportunistic sales and merchandising, this role is for you. As our Customer Development Lead, Buyer Network you'll expand our buyer network across grocery, value, nonprofit and alternative channels while growing engagement with our most strategic retail accounts. You'll own the full lifecycle of buyer relationships - from identifying and activating high-value retailers to driving increased spend from existing partners. Liquidity is the engine of our marketplace. A vibrant, engaged buyer network ensures we can match every product with the right buyer at the right price - getting products to consumers at affordable prices, and reducing waste. The opportunity for retailers is real: consumers need affordable options, and you'll be building the partnerships that help retailers meet that demand.

Requirements

7-10+ years in CPG sales, business development, or account management with a track record of opening new retail accounts and growing existing relationships
Experience managing alternative channels for a CPG brand, working at sales/marketing agencies/brokers, or in retail buying/merchandising roles
Proven success building retail partnerships from first conversation through scaled revenue
Deep understanding of how off-price, value, and grocery retailers evaluate and buy inventory
Comfort with both high-level strategic discussions and rolling up your sleeves at the deal level
Highly organized, collaborative, and comfortable managing multiple priorities with tight deadlines
A data-driven mindset, bias for action, and passion for driving measurable business outcomes

Responsibilities

Grow the Buyer Network
Identify and activate high-value buyers across value, grocery, nonprofit, discount, and alternative channel segments
Educate retailers on integrating opportunistic inventory into their merchandising strategies and build compelling business cases for new programs
Partner with Operations to ensure new buyer onboarding, verification, vendor setup, and credit approval and align on inventory-buyer matching, and support strategic supplier priorities
Develop new buyer acquisition methodology, inclusive of maintaining an accurate pipeline and opportunity activity tracking
Drive Strategic Account Growth
Own the executive relationships with top strategic buyers representing significant volume and develop account-specific growth plans
Lead top-to-top strategic meetings and business reviews with senior executives to maintain alignment and identify expansion opportunities
Lead strategic initiatives to increase offer rates, award rates, and overall spend, with comfort engaging at the deal level to understand buyer needs and remove barriers
Collaborate with the Operations team to develop account plans with the ultimate goal of increasing offer dollars and sales
Track buyer participation, conversion, and spend metrics to identify opportunities for incremental value through pricing, inventory visibility, and deal structuring
Strengthen Buyer Experience & Market Awareness
Channel buyer feedback and insights to Product and Operations teams to influence product roadmap decisions and platform and process improvements
Build awareness of Liquidation market for existing and prospective supplier and buyer audiences in partnership with the Marketing team, including thought leadership, public speaking, webinars, case studies, and semi-regular insights on the state of the value channel

Benefits

Remote-first environment, with co-working access for locals in BOS, NYC, & DEN
Competitive salary and stock option packages
Subsidized health, dental, and vision insurance plans
Climate-focused, pre-tax 401(k) and post-tax Roth 401(k) options
12-16 weeks of paid parental leave + flex return to work
15+ company holidays, including an "End of Year Reset Week"
20 vacation days and 10 sick days per year
Focus Fridays (no meetings after 1PM local)
Summer Fridays (1/2 day)
Paid volunteer outings and civic engagement leave
Annual flex funds for remote work needs, learning & development, and socializing with colleagues
Company-sponsored $500 FSA contribution