Customer Delivery Representative

Ascentek•St Paul, MN

17d•$24 - $30

About The Position

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities , Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2024 USA Great Place to Work certified company: A position that is: Hourly, Full-time, Mon-Fri Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability, and life insurance Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays Profit Sharing accelerated by YOUR performance Stylish company provided uniforms and personal protective equipment Deliver locally and be home every night! Paid comprehensive on-the-job training A well-maintained fleet, with an average truck year of 2020 The CDL Driver / Customer Delivery Representative will professionally operate equipment to deliver product to the customer in a cost efficient, safe, courteous, timely manner. The Customer Delivery Representative is involved in customer service issues, ensuring the delivery meets the customer’s needs. This position will manage the security and quality of Ascentek materials while loading and unloading of trucks and delivering to customers. Own your safety. Support safety culture with everything you do in your daily work. Provide excellent customer service on behalf of Ascentek. Build relationships with customers through friendly attitude when delivering. Maintain DOT requirements and Medical Card. Safely transport, unload, and deliver accurate and quality bulk and package and equipment to customers on-time. (Up to 30% overnight travel occurs) Communicate with dispatch, customer service and salesmen daily to apprise them of deliveries and understand customer needs. Comply with DOT hours of service rules and maintain truck operation in full compliance with DOT regulations. Maintain interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle. Use handheld electronics and applications to track deliveries to multiple customer sites daily, maintain ELD, utilize Samsara forward and driver facing camera system. Verify documents are complete and submitted at the end of every shift. Proactively communicate with Driver Managers/Dispatch on improvement opportunities in the field to make tomorrow a little bit better than today.

Requirements

Meets all DOT qualifications in accordance with the Federal Motor Carriers Safety Regulations, Title 49 Code of Federal Regulations.
No more than 3 moving violations in the last 36 months or 2 in the last 12 months
No DWI or DUI in the past 5 years
No Key crashes in the past 12 months or no more than one key crash in the past 36 Months. Key crashes include but are not limited to: rear end, lane change, intersecting and or loss of control.
Class A license; HAZMAT, Tanker, and Air Brake endorsement and Medical Card.
High school diploma/GED equivalent
Excellent verbal communication skills.
Professional and courteous with all internal and external customers.
Attention to detail when unloading, completing paperwork, and digital logs.
Expertise in DOT regulations and compliance.
Must be able to sit, walk, twist, squat, recline, climb, kneel, grasp, push, pull, reach, repetitive motion.
This is a physical job requiring frequent walking, and the ability to get in and out of the truck several times a day.
The employee must have the ability to perform basic math—including addition, subtraction, multiplication, division, and fractions.
This position requires the ability to operate a lift gate and barrel dolly when required.
The ability to safely move packaged goods weighing up to 75 pounds and 30 – 55-gallon drums—weighing up to 500 lbs.
Comprehend and follow instructions, perform assigned tasks, maintain an appropriate work pace, perform complex or varied tasks, relate to others, influence people, make decisions, direct, control, plan, interact with public or coworkers in written form, communicate orally, etc.
Extreme cold or heat, noise, vibration, exposure to (dust/ gas/ fumes/steam/chemicals), work outdoors, work at heights, working around moving machinery, walking on uneven ground, PPE required, etc.
This position requires the driver to be in attendance during the entire process working in various weather conditions while loading and unloading the truck along with making deliveries.
Exposed to various chemical and fluids.

Nice To Haves

Prefer 2 years driving experience within the last 5 years and excellent customer service skills.

Responsibilities

Professionally operate equipment to deliver product to the customer in a cost efficient, safe, courteous, timely manner.
Involved in customer service issues, ensuring the delivery meets the customer’s needs.
Manage the security and quality of Ascentek materials while loading and unloading of trucks and delivering to customers.
Own your safety.
Support safety culture with everything you do in your daily work.
Provide excellent customer service on behalf of Ascentek.
Build relationships with customers through friendly attitude when delivering.
Maintain DOT requirements and Medical Card.
Safely transport, unload, and deliver accurate and quality bulk and package and equipment to customers on-time. (Up to 30% overnight travel occurs)
Communicate with dispatch, customer service and salesmen daily to apprise them of deliveries and understand customer needs.
Comply with DOT hours of service rules and maintain truck operation in full compliance with DOT regulations.
Maintain interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle.
Use handheld electronics and applications to track deliveries to multiple customer sites daily, maintain ELD, utilize Samsara forward and driver facing camera system.
Verify documents are complete and submitted at the end of every shift.
Proactively communicate with Driver Managers/Dispatch on improvement opportunities in the field to make tomorrow a little bit better than today.

Benefits

Medical Plan options, including fertility coverage and free mental health and telehealth coverage
Dental and Vision Insurance
FSA/HSA options
Paid parental leave
Company-provided short-term disability, long-term disability, and life insurance
Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
401(k) with a generous company match
Pet Insurance Benefits
Tuition reimbursement
21 Paid Days Off
7 Paid Holidays
Profit Sharing accelerated by YOUR performance
Stylish company provided uniforms and personal protective equipment
Paid comprehensive on-the-job training
A well-maintained fleet, with an average truck year of 2020