Customer Delivery Readiness Coordinator

Teledyne Technologies Incorporated • Daytona Beach, FL

21h

About The Position

Teledyne Marine is a group of leading-edge undersea technology companies that have been assembled by Teledyne Technologies Incorporated. Through acquisitions and collaboration, over the past 10 years Teledyne Marine has evolved into an industry powerhouse, bringing the best of the best together under a single umbrella. With technologies divided into 5 core segments; Imaging, Instruments, Interconnect, Seismic and Vehicles, Teledyne Marine sales staff can address not only brand level solutions, but turn-key, customized systems that leverage our full range of technology. Our goal is to provide one-stop purchasing capability, world-wide customer support, and the technical expertise to solve our customer's toughest challenges. A Sea of Solutions…..One Supplier. For more information, visit our website at www.teledynemarine.com. Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees). Position Overview: The Customer Delivery Readiness Coordinator is responsible for ensuring all documentation, customer approvals, and collection processes are executed accurately and on time to enable timely invoices and support healthy cash flow. This role acts as a key liaison between internal teams and customers, driving compliance and efficiency across the order-to-cash cycle. The core objective of this role is to enable timely invoicing by ensuring all prerequisites—documentation, approvals, and collections—are completed without delay and to support cash flow optimization through proactive collection efforts and compliance monitoring.

Requirements

• AS or AA preferred. Related work experience will be considered.
• Ideally, 2-3 years of experience in order-to-cash processes, collections, or documentation management.
• Experience working in project-driven environments or with customer-facing documentation and approvals.
• Strong understanding of ERP systems
• Exceptional customer service and support skills.
• Highly organized.
• Ability to track KPIs, manage escalations, and coordinate across multiple teams.
• Technical aptitude is desired.
• Ability to work cross-functionally and manage multiple priorities
• Ability to deal effectively and tactfully with a wide variety of individuals.
• Ability to work independently in a dynamic environment; able to change direction, remain flexible and respond.
• Problem solving.
• Excellent verbal & written communication skills.
• A “can-do” attitude.
• Proficient in MS Office Suite, MS Project, and the Internet.
• Ability to handle confidential information.
• Professional appearance and working demeanor.

Responsibilities

• Ensure timely creation and submission of doc books and related documentation.
• Coordinate and track customer approvals for doc books and ATS (Authorization to Ship).
• Maintain and regularly update internal execution trackers and systems (e.g., WinMops, open order reports) to reflect current project status, documentation progress, customer approvals, and collections activity.
• Update external customer portals and tracking tools with accurate and timely information related to logistics status, documentation submittals, approvals (ATS), outstanding actions, and collections requirements.
• Ensure consistency and alignment between internal records and customer-facing portals, proactively identifying and correcting discrepancies that could impact invoicing, shipment, or collections.
• Support Project Managers by providing clear, up-to-date visibility on documentation, approval, and collections status to enable timely decision-making and customer communication.
• Proactively follow up with the project managers and/or customers to prevent delays in invoicing.
• Monitor and manage collection requests, ensuring timely submission and follow-up.
• Maintain accurate records of documentation, approvals, and collection status for reporting and audits.
• Identify process gaps and recommend improvements to enhance efficiency and compliance.
• Escalate delays or issues to Project Management and leadership for resolution.
• Act as the point of contact for resolving bottlenecks impacting invoicing and cash flow.
• Develop and maintain tools for tracking documentation, approvals, and collections.
• Create dashboards and reports to monitor KPIs and provide visibility to stakeholders.

Benefits

• A Competitive Salary & Benefits Package
• Excellent Health, Dental, Vision
• Paid Vacation Time
• Paid Sick Time
• Life Insurance Benefits
• Paid Holidays
• 401(k) Eligibility
• Employee Stock Purchase Plan
• Fitness Challenges
• Educational Tuition Reimbursement
• Employee Fun Events throughout the year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree