1444179 Customer Delivery Consulting Engineer - Security

Cisco Systems, Inc.Herndon, VA
40dOnsite

About The Position

Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We combine the power of Cisco Analytics and Knowledge with the outstanding technical expertise and consulting (that's you) to drive value, innovation, and adoption in our customer's network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are the customer's trusted advisor and guide, helping the customer understand their network, reduce risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and as a liaison, share what is coming with our customers to help them be the groundbreakers of technology. As a Security Consulting Engineer, you will help drive the effort to transform our current and future security architecture for our customers. In addition to day-to-day customer activities, training and mentoring other engineers will be required. Bring your creative solutions and be an asset to our team!

Requirements

  • TS/SCI with Full Scope Polygraph clearance.
  • Must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee)
  • Must be a U.S. citizen on U.S. soil.
  • Must have a current US Government TS/SCI with Full Scope Polygraph Clearance.
  • Must live within commuting distance and be able to work onsite 4 days per week in the Herndon, VA/DC area.
  • 5 years' relevant experience in networking. Cisco Security Products.
  • Cisco Certified Networking Professional (CCNP) or equivalent skills (Security).
  • Strong analytical and problem-solving skills with ability to solve technical problems.

Nice To Haves

  • Experience in deploying/supporting Cisco Identity Services Engine, Cisco Firepower, Secure Network Analytics (SNA) or other Cisco security products.
  • Be able to lead or guide teams made up of Cisco, Customer and Partner members in the triage and resolution of network problems.
  • Ability to drive high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners.
  • Leverage good communication, consulting and customer relationship skills to create productive partnerships.
  • Ability to multi-task and self-start in a fast-paced team environment and work independently.

Responsibilities

  • Transform our current and future security architecture for our customers
  • Day-to-day customer activities
  • Training and mentoring other engineers

Benefits

  • U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
  • Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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