Customer Contracts Manager

Enovis

9d•Remote

About The Position

As a key member of the National Accounts Team you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. The Customer Contract Manager is a strategic business partner responsible for supporting and collaborating with sales leadership and sales agents within the assigned geographic region to accelerate Enovis Surgical’s market access, growth, profitability and market share. The Customer Contract Manager is responsible for achieving these goals in a highly professional manner consistent with the Enovis values. The successful candidate for Customer Contract Manager is a highly organized, multi-tasking professional with a balanced skillset that includes intellectual curiosity, drive, strategic and critical thinking, project management, business analytics, pricing and contract negotiation proficiency and relationship building skills.

Requirements

Bachelor’s degree in business or a related field
Minimum of 2-4 years of experience with a medical device or related company
Deep experience in medical device contracting, pricing, reimbursement or related areas
Demonstrated track record of successful negotiation and project management abilities
Proven ability to lead a team of 3 or more direct reports
Driven and proactive with the ability to effectively manage multiple projects and priorities
Strong verbal, written and presentation communication skills
Expert proficiency in Excel and other critical business tools
Organized, highly motivated and self-directed
Excellent team player

Responsibilities

For the assigned sales regions and/or key accounts, support all matters related to customer contract administration, including contract strategy and negotiation, RFP response, contract extensions and amendments.
Efficiently add new products and technologies to existing contracts in a manner consistent with Sales and Marketing financial targets.
Build and grow strong collaborative relationships with key internal stakeholders, including sales leaders, sales agents and sales representatives.
Cultivate and nurture strong, professional relationships with customer influencers and decision makers within health systems and group purchasing organizations (GPOs).
Collaborate closely with the Pricing, Customer Service, Marketing and other internal teams to optimize support and execution across the assigned geography.
Effectively represent and market Enovis’ overall value proposition to all customer stakeholders.
Potential to manage a small team of 2-4 individuals.