Customer Contract Administrator - Full Time

phenox Inc•Irvine, CA

About The Position

We are seeking a highly organized and detail-oriented Contract Administrator to manage the creation, execution, and oversight of customer contracts, including Purchasing and Consignment Agreements. This individual must have a strong understanding of the entire contract lifecycle—from initiation to execution, monitoring, renewal, support internal and external customers in day-to-day administration of company contract and subcontract agreements according to the company policies and procedures, legal requirements, and customer/contract specifications. The ideal candidate will also have experience working with Group Purchasing Organizations (GPOs) and possess a solid understanding of the required documentation and compliance standards associated with GPO contracts. Additionally, this role requires a proactive mindset to maximize the effectiveness of the contract process and identify opportunities for improvement and efficiency.

Requirements

Minimum of 3 years of experience in contract administration, with a focus on purchasing and consignment agreements.
Bachelor's degree in Business Administration, Supply Chain Management, Legal Studies, or related field, or a combination of equivalent education and relevant experience.
Strong knowledge of contract law, purchasing agreements, and consignment contracts.
Familiarity with GPO processes and the ability to navigate GPO-specific documentation and compliance requirements.
Proficiency in data analysis tools (e.g., Excel, Power BI, or specialized data analytics software) and the ability to turn data into actionable insights.
Excellent communication, negotiation, and interpersonal skills.
Strong organizational skills with the ability to manage multiple contracts and data analysis projects simultaneously.
Proactive mindset with a focus on process optimization, problem-solving, and continuous improvement.
High attention to detail and the ability to manage complex workflows efficiently.
Strong critical thinking and problem-solving abilities.
Ability to collaborate cross-functionally and communicate effectively with internal and external stakeholders.
High level of professionalism, integrity, and ability to handle sensitive and confidential information.

Nice To Haves

Experience working with GPO contracts and a strong understanding of GPO-specific documentation and compliance requirements is preferred.
Bachelor's degree in Business Administration, Supply Chain Management, Legal Studies, or related field

Responsibilities

Oversee the entire contract lifecycle, including contract creation, negotiation, execution, compliance monitoring, and renewal.
Develop, review, and finalize customer contracts, focusing on purchasing and consignment agreements.
Proactively identify and resolve issues in the contract process, ensuring timely and efficient contract execution.
Maintain clear documentation throughout the contract lifecycle for internal and external auditing purposes.
Work closely with Group Purchasing Organizations (GPOs) to ensure adherence to contract terms and compliance with GPO-specific requirements.
Manage all required GPO documentation and reporting, ensuring full compliance with contractual and regulatory standards.
Serve as the primary point of contact for GPO contract-related inquiries and issues.
Conduct detailed consignment data analysis to monitor inventory, usage trends, and consignment agreement performance.
Perform spend analysis to track purchasing behavior, identify cost-saving opportunities, and evaluate vendor performance.
Provide actionable insights from data analysis to support strategic decisions within procurement and finance.
Continuously assess the contract management process and make recommendations for improvements to streamline workflows and increase efficiency.
Identify opportunities to maximize the effectiveness of the contract lifecycle and take proactive steps to ensure compliance, speed, and cost-effectiveness.
Coordinate cross-departmentally to ensure alignment and smooth execution of contract-related tasks.
Ensure that all contracts meet legal, regulatory, and company policy requirements.
Maintain up-to-date contract records and documentation for internal and external audits.
Assist in the development of contract templates, best practices, and standard operating procedures (SOPs).
Work closely with legal, sales, finance, and operations teams to ensure smooth contract execution and adherence to terms.
Provide contract-related support, advice, and guidance to internal stakeholders, ensuring alignment with business goals.
Track key contract milestones and deliverables, ensuring terms are fulfilled on time.
Prepare reports on contract status, performance, spend analysis, and consignment inventory for senior management review.
Work on special projects as assigned