Customer Concierge Lead

DOCO•Roseville, CA

7h•$18

About The Position

The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes. Our two salons in the area are owned locally and have already established a name for providing the highest quality of services in the area. We take a lot of pride in our team and the value we provide to our clients. We are looking for a highly motivated and experienced Customer Concierge Lead for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! We are proud to have created a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence. Considering the pandemic, The Lash Lounge has additionally tighened our sanitation protocol with additional clean-up procedures between guests, end of the day fogging, and require masks, touchless greetings, temperature checks, remote check-in, amongst other key requirements. This is to help keep our Staff and community safe. The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.