Customer Care Temporary Clerk

Xcel Energy • Amarillo, TX

4d • $14 - $15

About The Position

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Position Summary The Clerk's primary responsibility is entering web service orders into the customer billing system. Accountable for individual performance indicators of productivity and accuracy. Regular, reliable attendance is an essential job function.

Requirements

• High School education or equivalent required.
• 1 year experience in a customer service environment required.
• Strong attention to detail with a high degree of accuracy.
• Ability to work independently and in multiple computer systems.
• Must be results oriented.
• Good verbal and written skills required

Responsibilities

• Responsible for accurately entering in detail from service orders via multiple communication channels.
• Performing consistently to meet objectives and goals.
• Performing work and handle customers in a professional and respectful manner.
• Performing other limited duties as assigned, including projects as needed.

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees