Customer Care Specialist

NORTHSTAR ENERGY LLC • Kalispell, MT

15h • Onsite

About The Position

We are looking for a Customer Care Specialist to be responsible for providing excellent customer service and maintaining a professional image as part of the company team.

Requirements

• Working knowledge of computers and Microsoft products, and the ability to learn new programs.
• Recent telephone/receptionist and or customer service experience.
• Ability to multi-task.
• Ability to stay calm under pressure.
• Willing to be on-call on a rotating schedule once fully trained.
• Ability to sit for long periods.
• Ability to lift 30-50 lbs.
• Work in moderate noise levels.
• Work with minimum supervision.

Responsibilities

• Assist in inventory management of products with month-end count, ordering, shipping and receiving to other plants and non-local customers.
• Organize deliveries.
• Smoothly answer and operate phone system, communicating with customers in a professional manner.
• Greet and assist walk-in customers or suppliers in a professional manner.
• Perform data entry of delivery tickets, work orders and other account information as needed.
• Perform various clerical functions, including copying, printing, filing, sending/receiving/distributing documents.
• Accept and process payments.
• Other duties as assigned.

Benefits

• 2 Weeks’ Paid Time Off/year
• 5 Days of Sick Leave/year
• Medical/Dental/Vision Insurance
• Employer paid Basic Life, AD&D, and Long-term Disability Insurance
• 4% 401K Retirement Account Match
• 6 Holidays/year
• Fuel, Propane, Lubricants Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees