Customer Care & Dispatch Specialist
About The Position
Anderson Mechanical is hiring a motivated Customer Care & Dispatch Specialist to join our fast-growing HVAC and appliance service team. This role combines dispatching, sales support, collections, and administrative communication — perfect for someone who thrives on the phone and loves turning conversations into results. You’ll handle inbound and outbound calls, schedule service appointments, follow up on open estimates, and help drive revenue through confident, friendly communication. Product and software training provided before calls begin. We offer competitive pay, performance bonuses, spiffs, and commissions on sold services and products. If you’re articulate, goal-driven, and ready to grow with a respected local company—now’s the best time to get on board!
Responsibilities
- handle inbound and outbound calls
- schedule service appointments
- follow up on open estimates
- help drive revenue through confident, friendly communication
Benefits
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
