About The Position

Customer Care Center Representative CS Bank is actively seeking a Bi-lingual and highly self-motivated individual to join our bank family. This Full-time, Customer Care Center Representative position is the perfect opportunity to showcase your skills and expand your career in the Banking Industry. The hours for this position will be 9am-6:00pm and will include rotating Saturdays. This position can work from Berryville or Harrison About CS Bank As a CS Bank employee you'll enjoy a competitive hourly wage depending on experience and a full benefits package package which includes: 401K, Insurance plans, PTO, paid Holidays. In addition , you'll receive constant support from your colleagues and work in an environment that fosters creativity and growth.

Requirements

  • Bi-lingual
  • highly self-motivated

Responsibilities

  • Provide excellent customer service
  • Support new technologies
  • Grow the Bank through customer satisfaction with the existing services and new e-banking products and services
  • Assist customers and employees with telephone calls
  • Answer questions
  • Resolve problems within authority
  • Research information and problems for customers, employees, legal entities, etc
  • Perform other job related duties as assigned

Benefits

  • 401K
  • Insurance plans
  • PTO
  • paid Holidays
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