ConnectU Hiring Event Spring 2026 - Chattanooga
About The Position
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments All the benefits listed above are subject to the terms of their individual Plans. And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: Join us on Wednesday, April 22nd for our ConnectU event! Interviews for entry-level operations positions will be offered from 10am - 3pm ET. INTERESTED IN INTERVIEWING FOR AN ENTRY-LEVEL ROLE? • Daytime interviews available at Chattanooga campus. • Complete your application and assessment before attending. • Limited walk-in availability. THIS IS AN ON-SITE EVENT LOCATED IN CHATTANOOGA, ME Are you ready to learn and grow while making a positive difference in peoples' lives? If so, a career with Unum may be for you! You can be part of providing 36 million workers and families with financial protection benefits for when the unexpected happens, all while shaping a career you’ll be proud of. Join us for our ConnectU event! We will have a few options for attendees: resume reviews, interview preparation and on-site interviews for entry-level customer operations roles from 10:00 a.m. – 3:00 p.m. ET. If you are interested in interviewing at this event, a computer skills assessment will be sent to your email after you complete your application. This must be completed prior to event. Please note: These positions are on-site at our Chattanooga, Tennessee home office location. Customer Benefit Advisor I In this role, incumbents must demonstrate a willingness to provide strong customer service – providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. Leave Specialist Leave Reps are responsible for understanding the FMLA and state regulations, processing of leaves, review of medical certifications, and ongoing relationship management with employees requesting leaves and their Employer contacts. Partnering with other business areas (Benefits Center, Contact Center, etc.) is also important to the success of the leave management operation. Upon successful completion of training, this role offers a career path with the ability to advance into a senior and/or lead level role.
Requirements
- High School degree required
- Strong interpersonal skills and customer relationship skills
- Strong business communication skills (telephone, e-mail, written)
- Knowledge of Windows/Microsoft Office suit; general keyboard and computer skills (Word, Excel, Outlook)
- Decision making and analytical skills
- Attention to detail and organizational skills
Benefits
- Award-winning culture
- Inclusion and diversity as a priority
- Performance Based Incentive Plans
- Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
