CUSTOMER ADVOCACY SPECIALIST

The Kroger Co.Cincinnati, OH
10d

About The Position

Act as an escalation point for resolving complex customer and internal issues. Interact with all levels within the company including the office of the company’s Executive Level Officers. Provide support for store feedback/escalations, various programs and promotions, web services, social media applications, and product questions. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

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