Part Time Customer Account Representative

Great West Casualty Company • South Sioux City, NE

57d • Hybrid

About The Position

Great West Casualty Company is expanding our Service Center team and seeking candidates with exceptional customer service experience to become a Customer Account
Representative. This position will engage each day with insureds, agencies, and other clients in the commercial trucking field to provide answers and offer solutions to policy coverage questions, reinforce Great West's value to drive renewals and direct billing, and deliver upon the promise of our company standard: "The Difference is Service."

Requirements

• Demonstrated ability to deliver exceptional customer service.
• Ability to build client relationships through effective phone and written communication.
• Ability to work in a fast-paced environment as part of a dynamic team.
• Strong organizational skills and attention to detail.
• Analytical and problem-solving mentality.

Nice To Haves

• Experience working in insurance preferred but not required.

Benefits

• Competitive Compensation
• Generous paid time off and paid company holiday schedule
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees