Customer Account Representative

Alphabe Insight Inc • Tampa, FL

17h • $53,000 - $57,000

About The Position

We are seeking a dedicated and detail-oriented Customer Account Representative to serve as a key point of contact for our clients. In this role, you will manage customer accounts, ensure high levels of satisfaction, and support ongoing business relationships through effective communication and problem-solving. This position is ideal for individuals who enjoy working with people, managing multiple priorities, and contributing to a client-focused team.

Requirements

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Detail-oriented with a proactive and solution-focused mindset
• Ability to work effectively in a team-oriented environment
• Comfortable managing multiple accounts and priorities
• Professional attitude with a strong sense of accountability

Responsibilities

• Serve as the primary contact for assigned customer accounts
• Build and maintain strong, long-term relationships with clients
• Respond to client inquiries in a timely and professional manner
• Coordinate with internal teams to ensure client needs are met
• Monitor account activity and ensure accurate documentation
• Identify opportunities to improve customer experience and service delivery
• Support account updates, follow-ups, and ongoing communication

Benefits

• Competitive salary ($53,000 – $57,000 annually)
• Growth opportunities within a stable and expanding company
• Skill development and professional training
• Supportive and collaborative work environment
• Full-time position with long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed