Customer Account Representative

Alphabe Insight Inc • Charlotte, NC

7d • $57,000 - $60,000

About The Position

Swift7 Consultants is seeking a Customer Account Representative to serve as a key point of contact between our clients and internal teams. This role focuses on managing client accounts, ensuring satisfaction, and supporting ongoing business relationships through clear communication and proactive problem-solving.
The ideal candidate is organized, detail-oriented, and confident in professional client interactions.

Requirements

• Strong verbal and written communication skills
• Professional demeanor with a client-focused mindset
• Ability to manage multiple accounts and priorities efficiently
• Strong organizational and problem-solving abilities
• Comfortable working in a fast-paced, professional environment
• Proficient with basic office tools and internal systems

Responsibilities

• Serve as the primary contact for assigned customer accounts
• Build and maintain strong, long-term client relationships
• Address client inquiries and resolve issues in a timely and professional manner
• Coordinate with internal departments to ensure client needs are met
• Monitor account activity and provide accurate updates when required
• Maintain detailed records and documentation of client interactions
• Support account growth through service excellence and reliability

Benefits

• Competitive salary ($57,000 – $60,000 annually)
• Clear growth and advancement opportunities
• Skill development and professional training
• Supportive and collaborative work environment
• Stable full-time position
• Long-term career potential within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed