Customer Account Representative

Rent A Center•Beaver Dam, WI

2d•$14 - $17•Onsite

About The Position

Customer Account Representative Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour ? Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers’ hands through flexible payment options so they can enjoy big-ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they’re furnishing a new home or upgrading their space, we’re here to make our customers experience seamless, stress-free, and tailored to their lifestyle. Our coworkers embody our family values and play an individual role in making our customers’ dreams come true. With the opportunity to make a difference from day one, our coworkers enjoy rewarding careers and the ability to advance quickly. Join us and be part of a company that’s redefining how people shop and pay for the home upgrades they’ve always wanted. The Role The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Customer Account Representative accomplishes these in a way that is consistent with the RAC mission statement and core values. Ideally, a candidate for a Customer Account Representative is friendly with excellent communication skills, dynamic with an outgoing personality and a desire to learn, customer service oriented, and seeking a career not just a job. Expected Hours of Work This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours with SUNDAY’S OFF along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs. Compensation The Customer Account Representative position is paid hourly in accordance with Get It Now!'s usual payroll procedures. In addition to an hourly rate, the Customer Account Representative position is paid out WEEKLY along with all companywide roles. $14.45 per hour - $17 per hour (Paid out weekly)

Requirements

Must be at least 18 years of age
High school diploma or GED
Excellent communication and interpersonal skills
Valid state driver's license and good driving record -- You WILL be driving the company vehicles
Ability to lift and move product such as furniture, electronics, and appliances
Ability to work a flexible schedule, including evenings, weekends, and holidays
Consistent in-person attendance

Responsibilities

Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new orders when needed on the sales floor and over the phone
Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized