Customer Account Representative
Swift7 Consultants•Charlotte, NC
6d•$57,000 - $60,000
About The Position
Swift7 Consultants is seeking a Customer Account Representative to serve as a key point of contact between our clients and internal teams. This role focuses on managing client accounts, ensuring satisfaction, and supporting ongoing business relationships through clear communication and proactive problem-solving. The ideal candidate is organized, detail-oriented, and confident in professional client interactions.
Requirements
- Strong verbal and written communication skills
- Professional demeanor with a client-focused mindset
- Ability to manage multiple accounts and priorities efficiently
- Strong organizational and problem-solving abilities
- Comfortable working in a fast-paced, professional environment
- Proficient with basic office tools and internal systems
Responsibilities
- Serve as the primary contact for assigned customer accounts
- Build and maintain strong, long-term client relationships
- Address client inquiries and resolve issues in a timely and professional manner
- Coordinate with internal departments to ensure client needs are met
- Monitor account activity and provide accurate updates when required
- Maintain detailed records and documentation of client interactions
- Support account growth through service excellence and reliability
Benefits
- Competitive salary ($57,000 – $60,000 annually)
- Clear growth and advancement opportunities
- Skill development and professional training
- Supportive and collaborative work environment
- Stable full-time position
- Long-term career potential within the company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
